Frequently Asked Questions
What is Craig Schaller–Out of the Box’s shipping policy?
Glad you asked! We offer fast and reliable shipping on all of our products. Orders placed before 2 PM EST are usually shipped the same day. We use a variety of carriers like USPS, FedEx, and UPS to ensure your items arrive quickly and safely. Delivery times can vary depending on your location, but you can expect your order within 3-5 business days for most destinations.
How do I track my order?
It’s easy to track your order with Craig Schaller–Out of the Box. Once your item ships, you’ll receive a confirmation email with a tracking number. You can use that number to follow your package’s progress online or by contacting the carrier directly. If you have any trouble, just let us know and we’ll be happy to help.
What’s your return policy?
At Craig Schaller–Out of the Box, we stand behind the quality of our products. If you’re not completely satisfied, you can return your item within 30 days for a full refund. We’ll even cover the cost of return shipping. Just contact our customer service team to get started. We want to make sure you’re happy with your purchase.